Cookie Policy
Cookies & Tracking · aurastarmemorials
Last updated: 29 September 2026
1. What Are Cookies
Cookies are small text files stored on your device that help websites recognise your preferences and improve user experience.
2. How We Use Cookies
We use cookies to enhance browsing experience, analyse traffic, remember preferences, deliver relevant content, and maintain website security.
3. Types of Cookies We Use
- Strictly Necessary: Required for core functionality (e.g. shopping basket, checkout, security). These do not require consent under PECR 2003.
- Performance: Help analyse usage and site performance. Require your consent before being set.
- Functionality: Store preferences such as language and region. Require your consent before being set.
- Advertising: Deliver relevant adverts based on your interests. Require your consent before being set.
4. First-Party and Third-Party Cookies
First-party cookies are set by our website. Third-party cookies may be set by analytics or service providers such as Google Analytics, payment processors, and advertising platforms.
5. Session and Persistent Cookies
Session cookies are temporary and deleted when you close your browser, whilst persistent cookies remain on your device for future visits.
6. Specific Cookies We Use
Cookies are used for functionality (e.g. shopping basket retention), security (e.g. fraud prevention), analytics (e.g. site performance measurement), and payment processing (e.g. secure checkout).
7. Cookie Consent and Legal Basis
We obtain your consent for non-essential cookies before they are set, in compliance with the Privacy and Electronic Communications Regulations 2003 (PECR) as enforced by the Information Commissioner's Office (ICO). You can withdraw consent at any time via our cookie consent tool or browser settings. Cookie data is processed in accordance with UK GDPR and the Data Protection Act 2018.
8. Managing Your Cookie Preferences
You can manage cookies via your browser settings (Chrome, Firefox, Safari, Edge all offer cookie controls) or through our consent banner when you first visit the site. Disabling certain cookies may affect site functionality.
9. Mobile Device Cookie Management
Mobile devices may use similar technologies such as local storage and advertising identifiers. You can manage these through your device settings (iOS: Settings > Privacy; Android: Settings > Google > Ads).
10. Cookies and Personal Information
Cookie data is handled according to our Privacy Policy and in compliance with UK GDPR and the Data Protection Act 2018. Some cookies may collect personal data such as IP addresses or browsing behaviour. You have the right to access, rectify, erase, or object to the processing of your data. For more information, see our Privacy Policy or contact the ICO at ico.org.uk.
11. Cookie Policy Updates
This policy may be updated periodically to reflect changes in our practices or legal requirements. The revised date will appear at the top of this page.
12. International Cookie Transfers
Some cookie data may be transferred internationally to service providers located outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses or adequacy decisions recognised by the UK government.
13. Contact Information
aurastarmemorials Cookie Support
Phone: +44 330 378 8000
Email: dealer@aurastarmemorials.com
Hours: Monday – Friday, 09:00 – 17:00 (GMT/BST)
Address:
167-169 Great Portland Street,
W1W 5PF London,
United Kingdom