Thank you for your order
Order confirmation · aurastarmemorials
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Your order has been received
A confirmation with all the details is on its way to your inbox.
What happens next
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Order confirmation by email
You'll receive an email with your order number and invoice within a few minutes. Please check your spam folder if it doesn't arrive. -
Processing & packing
We process your order within 2–4 working days and hand it to the carrier. -
Dispatch confirmation with tracking
As soon as your parcel is on its way we'll email you the tracking number so you can follow the delivery at any time. -
Delivery
Delivery normally takes 2–4 working days from dispatch.
Useful links
Track your orderOnce you have your tracking number: Open tracking
Shipping & deliveryDelivery times, costs and coverage: Shipping information
Returns & refundsYour return options explained: View the policy
Questions about your order?Our team is here to help: Get in touch
Didn't get an email?
Please check your spam or promotions folder first. If there's still no confirmation after 30 minutes, get in touch — we'll check the status of your order and resend the confirmation.
aurastarmemorials — Customer service
Email: dealer@aurastarmemorials.com
Phone: +44 330 378 8000
Available: Mon–Fri, 09:00–17:00 (GMT/BST)